Archives: Reviews
“Exceptional service. My AC stopped working on the hottest day of the year, usually HVAC companies are so busy it takes a week to get a call back let alone get it repaired. Their team came out right away ,very professional , made the repair and I was cool and comfortable in under 10 hours. The repair cost was very reasonable. I would definitely recommend this company all day. Thank you Derek and Climate Pros!”
“My service tech I believe his name was Derrick, arrived on time, wasn’t here long & solved my problem, I appreciate his expertise & knowledge .”
“This is the 2nd time we’ve had these guys out (no fault of theirs) and they were professional, explained things where we could understand it and found us ways to get this fixed without needing to shell out thousands!!”
“I will NEVER be buying a product from this company again. Not customer friendly. We had to call the on call service six times before anyone called us back. I just had a water heater put in about 14 months ago and already having problems. The amount of money they wanted to charge to come out to look and fix the problem for a warrant part was insane. The worse part of it was that we already knew the problem and just needed a gas valve to fix the problem.”
“Ryan was my Technician but my entire experience from start to finish was wonderful. My furnace quit working in the middle of the night and Ryan made sure I was taken care of first thing in the morning. He was timely, professional and explained everything in terms I could understand. Customer for life. Great job Climate Pros.”
“You were called to service my 26 year unit and found it in poor shape and not worth repairing. Without heat for a few days while we were away we asked to try and get moved up on your schedule. Two days later it was installed. I returned from vacation and reviewed the work and every was done to my satisfaction. Thank you for your help and professionalism”
“Our furnace stopped working on what happened to be the coldest day of the year… Negative temperatures and was told by my DTE service plan we wouldn't be able to get serviced until the next day. I received a call from Climate Pros saying they were going to work me in that day so my family didn't have to go without heat if we didn't have to during this frigid cold… Repair man showed up earlier than expected, was extremely friendly and knowledgeable and quick and helpful and polite and went out of his way to have us up and running in less than an hour. We will definitely call climate pros in the future and be referring them to everyone we know! Thank you for saving the day!”
“After a multi day power outage, our AC would not work. I called before 9AM for service. I was told the service professional would be at our home between 9AM and noon. I was shocked and said – "TODAY?" The wonderful gentleman came out to our home BEFORE 9:30AM! He was kind and polite and very patient with me – I have an extreme stuttering problem. He fixed the issue and left – THANK YOU SO MUCH! I was in awe. Climate Pros will definitely be my go to call for any future heating and cooling issues. I am extremely impressed!!”
“Great service from Derrick today, he called and showed up on time and got right to the repair. We are thankful for the quick fix today in this 90+ heat.”
“About 2 years ago our furnace was making noise and needed replaced. We wanted a service that was local and took a chance on Climate Pros! We called and Derek took care of us right away and he immediately gave us recommendations and let us choose what we felt comfortable with. They are affordable and walked use through every step, So the air conditioner looked pretty old as well so we called again and Derek worked his magic and within 1 week we have the air conditioner in place and just in time for the heat wave! Derek thank you for the best service and peace of mind.”
“Our Furnace decided to stop working. You sent out Mr Ryan for the repair.
Not only was he very professional, but was very knowledgeable on our system.
He diagnosed the issue quickly, pulled the part from the truck, replaced item, having us back to heating.
He made very sure the system was operating correctly before closing it back up.
I will most certainly be recommending your services to anyone of my co-workers and friends/neighbors that may have the need…
Thank You”
“Our boiler was over 40 years old and needed to be replaced. Called and a tech showed up the next day to measure everything up. He ordered the parts and they were back the day after that. They replaced the boiler, and 3 area thermostats. Financing was easy and now we have heat. Truly satisfied with the Climate Pro’s.”
“Derek was super knowledgeable and answered all of our questions. Explained everything in detail and was able to come days earlier than originally scheduled.”
“Technicians was very professional and solved priblem. Would highly recommend them for any repairs.”
“The followings represent the service person:
1. On time
2. Friendly and professional
3. Knowledgeable
4. Very informative
5. Shared details about the service
6. Provided additional advise
7. Did not make any mess and left the working area the same way when he arrived.”
“I had a very pleasant experience with Climate Pros. My AC wasn’t working. I called after hours and they had someone out within 48 hours. Ryan diagnosed the problem and fixed it very quickly. He was very professional and personable. Thank you Climate Pros.”
“Ryan is a gentleman and diagnosed our problem immediately and went to get the part , came back real soon fixed the issue. When he left everything was very neat. I would recommend him to anyone. Bill”
Just had a new furnace & air conditioner put in along with some new duct work. The installers (Mike&Nate) showed up on time, they were very professional, knowledgeable, and answered all our questions. Derek was easy to work with, he made sure that we had no more questions after the job was complete. Still early but as of right now we are very happy!
Great service and install. The price was right and we would highly suggest anyone to use this company. A truly professional company and employees.
Would definitely recommend! Climate Pros were very professional and good to work with. Did everything in a timely manner.